I will always combine shipping and refund the difference when possible. It will always be a matter of how far between orders and if the original package has already been shipped.

All packages are shipped within 3 business days.

We use all types of fibers in our knit and crocheted items. Acrylic, wool, cotton, bamboo and blends. Each listing will be labeled with teh type of fiber used.

Yes and No. We do custom orders on an availability basis. Generally around the holidays we stop taking custom orders due to time constraints and family needs. However it never hurts to ask to see what type of slots we have available.

Custom order timing is based on the specifics of your request. Something simple like a custom colored knit hat will be a much quicker process versus an engraved sign that needs designing.

Yes. If you are interested in picking up your order we request that you contact us for direct purchase versus ordering on the website.